{"id":28971,"date":"2025-09-22T20:40:41","date_gmt":"2025-09-22T18:40:41","guid":{"rendered":"https:\/\/whiteduck.de\/terms-and-conditions\/"},"modified":"2026-09-30T09:03:23","modified_gmt":"2026-09-30T07:03:23","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/whiteduck.de\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div id=\"more\" class=\"fusion-container-anchor\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top-small:6px;--awb-margin-bottom:150px;--awb-margin-top-small:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.5\" data-animationDelay=\"0.3\" data-animationOffset=\"top-into-view\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-div\" style=\"--awb-text-color:#063995;--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:16px;\"><div class=\"fusion-title-heading title-heading-left title-heading-tag fusion-responsive-typography-calculated\" style=\"font-family:&quot;Noto Sans&quot;;font-style:normal;font-weight:800;margin:0;text-transform:uppercase;font-size:1em;--fontSize:16;--minFontSize:16;line-height:var(--awb-typography4-line-height);\">Terms and Conditions<\/div><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:50px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:40px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:32;line-height:var(--awb-typography1-line-height);\">General Terms and Conditions<\/h2><\/div><div class=\"fusion-text fusion-text-1\"><p>The services of white duck Gesellschaft f\u00fcr Softwareentwicklung mbH are offered based on the <strong><a href=\"https:\/\/bitkom-consult.de\/muster-agb\" target=\"_blank\" rel=\"noopener\">BITKOM Model Terms and Conditions<\/a><\/strong>. The Bitkom Model Terms and Conditions are developed by experts from the Bitkom working group &#8220;ICT Contract and Legal Design&#8221; and create a solid legal basis for fair and transparent cooperation with our customers and partners.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center fusion-animated ausblenden-engl\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.5\" data-animationDelay=\"0.3\" data-animationOffset=\"top-into-view\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color6);--awb-title-color:var(--awb-color6);--awb-content-color:var(--awb-color5);--awb-icon-box-color:var(--awb-color6);--awb-toggle-hover-accent-color:var(--awb-color8);--awb-toggle-active-accent-color:var(--awb-color8);--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:16px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-28971-1\"><div class=\"fusion-panel panel-default panel-29e48c332c7cfe638 fusion-toggle-no-divider\" style=\"--awb-title-color:var(--awb-color6);--awb-content-color:var(--awb-color5);\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_29e48c332c7cfe638\"><a aria-expanded=\"false\" aria-controls=\"29e48c332c7cfe638\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-28971-1\" data-target=\"#29e48c332c7cfe638\" href=\"#29e48c332c7cfe638\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">AV Bitkom - General Contractual Terms and Conditions<\/span><\/a><\/h3><\/div><div id=\"29e48c332c7cfe638\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_29e48c332c7cfe638\"><div class=\"panel-body toggle-content fusion-clearfix\"><strong>Issued to:<\/strong> white duck Gesellschaft f\u00fcr Softwareentwicklung mbH<br \/>\n<strong>Issued by:<\/strong> Bitkom Servicegesellschaft mbH<\/p>\n<p><strong>Version:<\/strong> 3.0<br \/>\n<strong>Date:<\/strong> 05.02.2022<\/p>\n<div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:var(--awb-color5);--button_gradient_bottom_color:var(--awb-color5);--button_gradient_top_color_hover:hsla(var(--awb-color5-h),calc(var(--awb-color5-s) - 5%),calc(var(--awb-color5-l) - 10%),var(--awb-color5-a));--button_gradient_bottom_color_hover:hsla(var(--awb-color5-h),calc(var(--awb-color5-s) - 5%),calc(var(--awb-color5-l) - 10%),var(--awb-color5-a));\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/whiteduck.de\/wp-content\/uploads\/2026\/06\/WD_AV_Bitkom-3.0-de.pdf\"><i class=\"fa-download fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Download PDF<\/span><\/a><\/div><\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-932f6f21fe059f243 fusion-toggle-no-divider\" style=\"--awb-title-color:var(--awb-color6);--awb-content-color:var(--awb-color5);\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_932f6f21fe059f243\"><a aria-expanded=\"false\" aria-controls=\"932f6f21fe059f243\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-28971-1\" data-target=\"#932f6f21fe059f243\" href=\"#932f6f21fe059f243\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">DL Bitkom - Contractual Terms and Conditions for Services<\/span><\/a><\/h3><\/div><div id=\"932f6f21fe059f243\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_932f6f21fe059f243\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>Issued to:<\/strong> white duck Gesellschaft f\u00fcr Softwareentwicklung mbH<br \/>\n<strong>Issued by:<\/strong> Bitkom Servicegesellschaft mbH<\/p>\n<p><strong>Version:<\/strong> 2.1<br \/>\n<strong>Date:<\/strong> 05.02.2022<\/p>\n<div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:var(--awb-color5);--button_gradient_bottom_color:var(--awb-color5);--button_gradient_top_color_hover:hsla(var(--awb-color5-h),calc(var(--awb-color5-s) - 5%),calc(var(--awb-color5-l) - 10%),var(--awb-color5-a));--button_gradient_bottom_color_hover:hsla(var(--awb-color5-h),calc(var(--awb-color5-s) - 5%),calc(var(--awb-color5-l) - 10%),var(--awb-color5-a));\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/whiteduck.de\/wp-content\/uploads\/2026\/06\/WD_DL_Bitkom-2.1-de.pdf\"><i class=\"fa-download fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Download PDF<\/span><\/a><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center fusion-animated ausblenden-deutsch\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.5\" data-animationDelay=\"0.3\" data-animationOffset=\"top-into-view\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color6);--awb-title-color:var(--awb-color6);--awb-content-color:var(--awb-color5);--awb-icon-box-color:var(--awb-color6);--awb-toggle-hover-accent-color:var(--awb-color8);--awb-toggle-active-accent-color:var(--awb-color8);--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:16px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-28971-2\"><div class=\"fusion-panel panel-default panel-8406a589ae90c5515 fusion-toggle-no-divider\" style=\"--awb-title-color:var(--awb-color6);--awb-content-color:var(--awb-color5);\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_8406a589ae90c5515\"><a aria-expanded=\"false\" aria-controls=\"8406a589ae90c5515\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-28971-2\" data-target=\"#8406a589ae90c5515\" href=\"#8406a589ae90c5515\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">AV Bitkom - General Contractual Terms and Conditions<\/span><\/a><\/h3><\/div><div id=\"8406a589ae90c5515\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8406a589ae90c5515\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>Issued to:<\/strong> white duck Gesellschaft f\u00fcr Softwareentwicklung mbH<br \/>\n<strong>Published by:<\/strong> Bitkom Servicegesellschaft mbH<\/p>\n<p><strong>Version:<\/strong> 3.0<br \/>\n<strong>Date:<\/strong> 05.02.2022<\/p>\n<div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-3 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:var(--awb-color5);--button_gradient_bottom_color:var(--awb-color5);--button_gradient_top_color_hover:hsla(var(--awb-color5-h),calc(var(--awb-color5-s) - 5%),calc(var(--awb-color5-l) - 10%),var(--awb-color5-a));--button_gradient_bottom_color_hover:hsla(var(--awb-color5-h),calc(var(--awb-color5-s) - 5%),calc(var(--awb-color5-l) - 10%),var(--awb-color5-a));\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/whiteduck.de\/wp-content\/uploads\/2026\/09\/WD_AV_Bitkom-3.0-en.pdf\"><i class=\"fa-download fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Download PDF<\/span><\/a><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-f12cf611232fea8f7 fusion-toggle-no-divider\" style=\"--awb-title-color:var(--awb-color6);--awb-content-color:var(--awb-color5);\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_f12cf611232fea8f7\"><a aria-expanded=\"false\" aria-controls=\"f12cf611232fea8f7\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-28971-2\" data-target=\"#f12cf611232fea8f7\" href=\"#f12cf611232fea8f7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">DL Bitkom - Contractual Terms and Conditions for Services<\/span><\/a><\/h3><\/div><div id=\"f12cf611232fea8f7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f12cf611232fea8f7\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>Issued to:<\/strong> white duck Gesellschaft f\u00fcr Softwareentwicklung mbH<br \/>\n<strong>Published by:<\/strong> Bitkom Servicegesellschaft mbH<\/p>\n<p><strong>Version:<\/strong> 2.1<br \/>\n<strong>Date:<\/strong> 05.02.2022<\/p>\n<div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-4 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:var(--awb-color5);--button_gradient_bottom_color:var(--awb-color5);--button_gradient_top_color_hover:hsla(var(--awb-color5-h),calc(var(--awb-color5-s) - 5%),calc(var(--awb-color5-l) - 10%),var(--awb-color5-a));--button_gradient_bottom_color_hover:hsla(var(--awb-color5-h),calc(var(--awb-color5-s) - 5%),calc(var(--awb-color5-l) - 10%),var(--awb-color5-a));\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/whiteduck.de\/wp-content\/uploads\/2026\/09\/WD_DL_Bitkom-2.1-en.pdf\"><i class=\"fa-download fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Download PDF<\/span><\/a><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":99,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-28971","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/whiteduck.de\/en\/wp-json\/wp\/v2\/pages\/28971","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/whiteduck.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/whiteduck.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/whiteduck.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/whiteduck.de\/en\/wp-json\/wp\/v2\/comments?post=28971"}],"version-history":[{"count":10,"href":"https:\/\/whiteduck.de\/en\/wp-json\/wp\/v2\/pages\/28971\/revisions"}],"predecessor-version":[{"id":29773,"href":"https:\/\/whiteduck.de\/en\/wp-json\/wp\/v2\/pages\/28971\/revisions\/29773"}],"wp:attachment":[{"href":"https:\/\/whiteduck.de\/en\/wp-json\/wp\/v2\/media?parent=28971"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}